How the New Member Offer works
The maincuy New Member Offer is a one-time bonus applied to your account after you complete two steps: identity verification (KYC) and a first deposit. The bonus is credited automatically to your account balance — you do not need to enter a code or contact support to activate it.
Bonus terms vary slightly depending on which payment method you use to deposit. A deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet all trigger the same welcome offer. Bank transfers (mobile banking, local payment, online payment, e-wallet) may have slightly different bonus structures, which are shown in your account before you confirm payment.
Once the bonus is credited, it merges with your deposit balance into a single account wallet. There is no separate "bonus account" or locked balance — bonus funds work identically to deposit funds on all games.
The key restriction is playthrough requirementMost bonuses on maincuy require you to spin or play a certain number of times before you can withdraw bonus winnings. For example, a typical playthrough term might be 15x or 25x the bonus amount. This means if you receive a bonus, you must wager it 15–25 times before cashing out. The exact playthrough multiplier is shown in your Promotions tab when you receive the bonus.
Eligibility and claim process
Every new maincuy account is eligible for the New Member Offer once, regardless of where you are located (provided our service is available in your jurisdiction). The offer applies only to your first deposit — subsequent deposits do not trigger a bonus.
To claim the offer, follow these steps:
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Create your account
Email, phone, password. Registration takes subject to verification.
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Complete KYC verification
Upload government ID and selfie. Approval takes subject to verification on standard documents.
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Make your first deposit
Choose mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or a bank method. Payment settles in subject to verification.
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Bonus credited automatically
No additional action needed. Bonus amount appears in your balance immediately after deposit settlement.
If your account is verified and you deposit, but the bonus does not appear within subject to verification, contact our support team via live chat. We will investigate and credit the bonus manually if needed. Standard response time is subject to verification during business hours.
Playthrough mechanics and withdrawal rules
Playthrough is the amount you must wager before converting bonus into cash. For example: if you receive a bonus worth our welcome offer with 15x playthrough, you must place bets totaling our welcome offer (15 times the bonus amount) before you can withdraw any bonus balance.
Each spin or game round counts toward playthrough. maincuy tracks your playthrough progress in the Promotions tab — it updates in real-time as you play. If your playthrough is non-specific info, you have completed half the required wagers. Once you reach non-specific info, the bonus is considered "released" and winnings become withdrawable.



Important: playthrough requirements apply only to the bonus amountnot your deposit. If you deposit and receive a bonus, you can withdraw your original deposit amount anytime without completing playthrough. Only the bonus portion requires wagering.
Withdrawal requests process within 2–4 hours on business days. If you have met playthrough and request a withdrawal, the funds return to your original payment method (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, or your chosen bank). The e-wallet or bank then settles the credit within subject to verification.
Bonus terms across different game categories
The New Member Offer on maincuy applies across multiple game types, but eligibility varies:
- Slot games (Aviator, Sweet Bonanza, Gates of Olympus, Mahjong Ways, Fortune Tiger): Bonus eligible at non-specific info — all wagers count fully toward playthrough.
- Live casino (blackjack, roulette, baccarat, Dragon Tiger): Bonus eligible at 0–non-specific info depending on the specific table. Check your account for each table's rate.
- Sportsbook (Liga 1, Piala AFF, Champions League, MotoGP): Bonus eligible at non-specific info — sportsbook wagers typically do not count toward playthrough.
- Virtual Sports: Bonus eligible at non-specific info or higher, subject to venue-specific rules shown in your account.
This design encourages new members to explore slot games while protecting the bonus from being used solely on low-house-edge games like sportsbook. If you play games with non-specific info eligibility, your playthrough does not progress — so you would need to focus on eligible categories to complete the requirement efficiently.
The maincuy New Member Offer is straightforward: verify your account, deposit via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or a bank method, and receive bonus balance automatically. Playthrough requirements ensure fair use; withdrawal happens once you complete wagering requirements.
Bonus expiry and account restrictions
New Member Offers on maincuy do not expire — there is no time limit to complete playthrough. However, if your account is closed or suspended for any reason, unused bonus balance is forfeited. maincuy accounts may be suspended if you violate terms of service (e.g., fraudulent documents, multiple accounts, prohibited jurisdiction access).
The New Member Offer cannot be combined with other promotions. If a weekly cashback or tournament bonus is active when you claim your welcome offer, only the New Member Offer applies. Once you use your first-deposit bonus, you become eligible for recurring promotions like cashback and tournament prizes, which operate independently.
If you close your account and reopen it later under a new email, the New Member Offer applies only once per individual (as determined by ID verification). maincuy tracks offers by verified identity to prevent abuse. If you have questions about bonus eligibility or terms, contact our support team in English via live chat or email during business hours.
Payment methods and bonus crediting
The New Member Offer on maincuy is available regardless of which payment method you use for your first deposit. online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet) all trigger the same welcome bonus structure — though bonus amount may vary slightly between e-wallets and bank methods.
After you complete your first deposit, your account balance includes both your deposit amount and the bonus. This combined balance is used for all game plays. Withdrawals must return to the same payment method you deposited with, so if you used mobile banking, your withdrawal goes back to local payment.
If you encounter a payment issue or the bonus does not credit, maincuy's support team can investigate within 1–2 hours. We verify your deposit receipt from the payment provider and credit any missing bonus manually. No additional documentation is required beyond your account verification (which you already completed during signup).
